Stand Out in Ride-Hailing Services: Tips to Increase the Riders Engagement Via Best-Suit Uber Clone

Ride-hailing services are a huge revenue-gaining platform for more professionals where they fulfill the mobility requirements of customers. Today, either on corporate or residential trips, accessing the best taxi services is a gainful option and it brings the vehicles directly to the doorways pickup. 

After the arrival of app-based taxi booking models like Uber, Lyft, etc, ride-hailing services are getting innovative with the impressive business model and the workflows are transformed to digital form. Since the needs of the customers are getting increased highly, addressing the needs and fulfilling them in a perfect time are only done by developing Uber clone app models. 

Uber clone app business model not only brings conveniences to the riders while accessing the taxi services. This also increases the opportunities for the on-demand ride-hailing startup owners to make their workflows smarter and receive a good impression in the taxi service industry. According to the research report from Statista, there are several projections are made and they are listed as follows:

  • In 2021, the projected volume of ride-hailing services will be observed to be 260,159 million USD. The annual growth rate during the forecast period 2020-2025 will also be observed as 10.36 %. 
  • The penetration rate for the riders is nominally at 19.6% and the expected value in 2025 will be 20.8%. 

With this overall growth rate, the startup professionals have a wide chance to launch their own services quickly and they turned to contribute their share to grow. But, the one thing they must be focused on is getting the best-fit model, say the uber clone model is one of the top-most activities to enter into the market quickly.

Uber Clone- Necessary Model to Get Attention in Competitive Market

With the focus on offering convenient and comfortable taxi services to the riders, ride-hailing service providers are increasing on that leads the entire industry to be competitive. Grab the customer’s attention is one of the fruitful options to get more appointments and revenue easily. To make this happen seamlessly, the uber clone app model is the necessary one only if it has the following characteristics. 

  • Digitized solutions for the real-time problems faced by the customers 
  • Allow the customers to take the smart decision after getting clarity in price value
  • Taxi-booking can be easy with the use of a taxi application
  • Automated platform to organize all the activities in a seamless way
  • Customer-centric business model

Build up of uber clone in two forms such as DIY or by hiring the familiar app development players. Mostly, the second one is the feasible choice for the entrepreneurs due to the cost and time factors. Since the app development players are highly experienced players, the demands from the startup professionals and the customer needs are easily grasped at the beginning itself. 

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How Uber Clone Digitizes the Ride-Hailing Services?

Compared to the call-based taxi services, the uber clone digitizes the ride-hailing services on the convenience aspect for all the players involved in ride-hailing services. Digitization observed in ride-hailing services in the following ways. 

  • A showcase of map-based available taxi services to improve the access rate
  • Feasible conversation platforms within the app such as messaging app, chatbot increases the conversion rate. 
  • Instant pickup and drop with the widely available taxis in real-time.
  • Auto-deduction of payments via smart payment gateways etc. 
  • Build the updated business model as per customer opinions
  • Greet customers with the offers and drivers with the beneficial options. 
  • Allow the riders to select the drivers repeatedly once they offer satisfying services, etc. 

With these features, the uber clone changes the workflow of the taxi services in an advanced manner and this also makes the taxi service startup owners get quick fame in the market. 

Riders Engagement – Key Strategy for More Revenue

The business model opted for ride-hailing services should fit into the rider’s demands currently. After the big penetration of mobile applications, people generally expect instant fulfillment. The same concept is reflected in on-demand ride-hailing services. Also, the service offerings cannot be limited to residential mobility services and they must cover up a wide range of services to boost engagement. 

Corporate Rides

The working peoples highly need the taxi services to make outstation trips largely to attend meetings and establish new partnerships for widening the business. Providing services to them will get a huge corporate engagement on your business model. 

Limo Services

Luxury travels highly need the limo-services where the number of independent chauffeurs are involved and expect the bookings for earning revenue. Making limo services via the uber clone model engages the luxurious people and it assures revenue.

Lady-Taxi Services- 

With the focus on safety and secure taxi services, the working women complete their late-night trips via feasible booking options from the Uber clone app. 

Independent Tourism Services- 

By developing the adaptive uber clone, the independent travel agency owners register their presence via an online platform. With the adaptive business models and the inclusion of the unique feature, the uber clone business model turned to be an optimum for both the travelers and travel agency owners in real-time. 

With these dimensions, engagement is getting improved on a large scale. In order to further improve, several tactics are to be followed while designing the Uber clone model. They are shortly described as follows:

Tips for High-Customer Engagement:

Genius Solution for Real-Time Issues

Riders faced many challenges in real-time such as lack of availability of drivers on the preferred location, no prioritization of their needs, and the lack of convenience. Uber clone acts as an intelligent platform and provides the solutions for these problems smartly. 

Technology Integration

With the use of the latest technologies in a proper way and the inclusion of the optimal features, the uber clone business model turned to be a best-fit platform for all scale services listed in the previous section. Increasing customer engagement in this way surely makes the startup the top accessible platform recently. 

Complementary Packages

One of the important metrics to boost customer engagement is to offer complimentary packages or offers. But, these offerings based on the category-wise separation of potential customers with the newly arrived customers will definitely increase the customer engagement heavily.

Schedule-Based Rides

By the direct specification of the schedules within the app itself, the riders have the option to make the trip in later cases. This is the fruitful one for the taxi service provider or the drivers to prioritize and complete the services in an optimal way. 

Fare-based Instant Smart Decision

Based on the vehicle selection and the distance covered, the estimated fare details can be viewed in the riders panel. Hence, the riders can make a quick decision on selecting taxis. 

Smart Way to Pay Charges

With the integration of the net-banking, cards, third-party payment apps, and wallet-based payments, the payment can be simplified and it is quickly done.

Emergency Option

By including the specialized option called SOS alerts, getting immediate attention from the family members and emergency helplines become easier. This option is the high-valued one for the riders, especially late-night riders. 

Favorable Rides

Upon getting satisfying services from the drivers, the app has the option to book the preferred drivers repeatedly. This ensures favorable rides and makes it more number of times easily. 

Key Takeaways

Creating a user-friendly model is the only solution to get more engagements from the customer side. Getting convenient rides is an essential one on the rider side and the business model adopted by the startup owners addresses such needs perfectly. The Uber clone app with all the tactics listed in this blog is a feasible option to improve customer engagement that assures high-revenue quickly.

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About the author


I am working as a Senior product developer and have developed and delivered Web and Mobile products for numerous clients.

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