roadside assistance app

How Does a Tailor-made Roadside Assistance App from SpotnRides Tone up Your Business?

Let’s face the fact: no matter how good you are at managing a business, it’s hard to keep your eyes on everything. 

And when something goes wrong, you either can be late to handle it or completely ignore the issue. 

Both of these options are not what you’d call a “good business move”. 

That’s why custom roadside assistance apps for small and large-scale towing businesses have become increasingly popular over time.

Having a mobile-friendly app will allow you to better engage with your customers — and that’s where it all begins.

There are a plethora of roadside assistance apps out there, but SpotnRides stands out with its advanced functioning app. 

This blog shares the benefits of the SpotnRides roadside assistance app and how it can fortify your roadside assistance business in a swift manner.

What Are the Benefits of Online Apps to the Towing Business?

The towing service industry is a skyrocketing business. 

It provides roadside assistance to people who are in trouble. The tow truck drivers are always ready to rescue the people who are stuck on the road. 

This can be due to a car breakdown, flat tire, engine failure, and many other reasons.

To provide better services to customers and handle their business, this industry needs more advanced tools.

As the traditional towing service industry is getting crowded, more and more competitors are entering this field. 

To stay ahead of the competition, you need to adopt innovative technologies that differentiate you from your competitors.

Many of the towing companies are struggling with marketing, money flow, and customer satisfaction issues. 

If you cannot manage these things properly, it is really hard for your company to grow. 

An online roadside assistance app can help you get rid of all these problems and boost your business in no time.

It helps you streamline your business processes, manage clients, and grow your business efficiently.

Here are some ways in which online apps can benefit your towing service app business:

  1. Wide Reach 
  2. 24/7 Availability 
  3. Cost Efficiency 
  4. High Transparency 
  5. Easy Booking Process 
  6. Track Vehicle Location in Real-Time.

The above-mentioned benefits are important enhancements for businesses seeking to meet the needs of a demanding market. 

A custom roadside assistance app can provide these benefits. 

Also, it provides remedies for eliminating the pain points in your current roadside assistance business. 

Below, we’ll go over the stages of building a tailor-made roadside assistance app and how you can get started.

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What Will Be the Roadmap to Develop a Tailor-made Roadside Assistance App?

In this digital world, roadside assistance app development is one of the trending ideas for business personnel who want to start their own on-demand service. 

The best thing about this business is the opportunity that it has in the transportation industry.

The Roadside Assistance App is a perfect way to offer emergency help to your customers. 

It becomes a source of income generation when the business model is well-established. 

If you are unsure about how to begin your roadside assistance app development, here are the top 3 important steps to guide you.

Step 1: Idea Validation

  • To validate your app idea, you need to convince others of its potential. 
  • Start with those who can give you their perspective on the industry and consumers. 
  • No matter what you hear, don’t dismiss it. Even if their feedback is negative, listen carefully, ask questions and take notes. 
  • It might be that they see things you didn’t think of. It also helps to talk to people whom you don’t know personally, but are in your target audience. 

Step 2: Business Analysis

  • First of all, think about the features and functionalities that you want to include in your app.
  • Plan up how much budget would be needed to develop this app with all the features and functionalities included in it.
  • Having an idea about the market situation can also help you in planning your project better.
  • Try to understand the user requirements of your target users and make sure that your app is able to fulfill those requirements properly. 

Step 3: UI/UX Designing 

  • UI/UX is a vital part of the mobile app development process. 
  • The UI and UX will make or break your app as it is one of the main factors that users consider when deciding whether to install or not install your app.
  • The UI and UX should be complementary to each other in order to create a positive user experience with your app.
  • Further, it should be simple, task-focused, and most importantly, customized to meet the needs of each customer.

Hopefully, you can use these top 3 factors to get yourself started in your on-demand roadside app development.

It’s time to talk about how our skilled on-demand roadside assistance app development team at SpotnRides stays within the parameters of these factors when we build your app.

SpotnRides Roadside Assistance App a One-stop Solution for Your Towing and Roadside Assistance Business

If you are looking for a one-stop solution to tone up your towing and roadside assistance business, we’re here to help. 

At SpotnRides, we offer a robust and scalable Roadside Assistance App for your business.

Our team is working towards developing a tailor-made Roadside Assistance app that can directly connect users with roadside assistance service providers. 

The features in our app are white-labeled and customizable so that you tailor them according to your business requirements. 

We also provide top-notch technical support at every step of your venture’s growth journey.

Here are the innovative features we provide to help you improve your roadside assistance business with our roadside assistance app.

 Registration/Signup Process

  • The feature allows customers to register with an email id or phone number. 
  • Once the user is verified, they can log in with their credentials and make use of the app features. 
  • Users can also sign up by providing their social media account details.

 Tow Truck Tracking

  • The app comes with an exclusive real-time tracking feature.
  • Customers can track the service provider to know exactly how long will he take to reach them. 
  • If by any chance, he has taken the wrong route then, users can also guide them accordingly. 
  • Also, the feature helps users not have to wait endlessly wondering about the whereabouts of their service provider.

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 Push Notifications

  • To serve your customers immediately, you have to inform them about the status of their requests. 
  • In that case, push notification comes into action.  
  • You can send users a notification regarding the status of their request, and let them know that you are trying to reach them.
  • Moreover, you can send offers, discounts, deals, and much more to your customers using this feature. 
  • This will help in increasing sales of your business, which will eventually lead to more profit.

 Multiple Language Support

  • The Roadside Assistance App from SpotnRides offers multiple language support. 
  • With this feature, users can choose their preferred language while using the app. 
  • This not only gratifies users but also helps them navigate through different options easily.

 Payment Gateway Integration

  • The payment gateway integration feature is one of the most important features of the roadside assistance app.
  • SpotnRides provides the most authentic payment gateway for users to make safe and secure transactions.
  • Users can pay by both online and offline methods.
  • They can make payments by using a credit card or debit card. 
  • They can also make payments through net banking and UPI payment gateways. 
  • Hence, the payment gateway integration feature helps in increasing the credibility of your app.

 GPS Enabled Tracking System

  • SpotnRides uses a GPS-enabled tracking system to track the vehicle’s location in real-time. 
  • This helps determine the nearest service provider who can offer assistance at the earliest. 
  • Also, the app has a driver panel that helps in determining the availability of drivers in a particular locality. 
  • Furthermore, GPS tracking plays a vital role as it tells about the driver’s exact location.


Bottom line the purpose behind developing a custom roadside assistance app for your business is to provide a great user experience for your specific needs. The on-demand roadside assistance app development from SpotnRides offers you a wide range of benefits together with our unique solutions that will definitely boost your success in the long term.

About the author


I am working as a Senior product developer and have developed and delivered Web and Mobile products for numerous clients.

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