taxi booking app

5 Traits to Look and Avoid in the Ride-hailing Business in 2022

The ride-hailing business has become a multibillion-dollar industry in a matter of a few years. In fact, the sector is so dynamic that is like there’s a new company or service launching every few weeks. If you’re thinking about getting involved with this space, it’s essential that you do it the right way. Otherwise, you’ll end up like so many other companies that tried to enter the market too quickly. 

When you rush into a new industry without doing your due diligence, you’re far more likely to fail than succeed. As such, it’s important to identify the right characteristics of a ride-hailing business before getting involved. In this blog, we’ll list the top five traits to look for, and avoid, in the Ride-hailing Business in 2022.

Understanding the Present Trends in the Ride-hailing Business in 2022 

The ride-hailing business is changing so quickly that it’s difficult to keep up. It’s impossible to predict what will be successful or unsuccessful in the future. However, trends are emerging in how people access transportation nowadays. In particular, the popularity of ride-hailing services has skyrocketed in recent years because of their convenience and affordability. 

Below are a few recent industry updates: 

– Smartphone penetration is expected to rise from 100 percent in 2017 to over 90 percent by 2022

– The average taxi booking app has 5,000 installs per day and 1 million daily active users

– On average, taxi app platforms have 10 million monthly recurring revenue (MRR) in their first year after launch

– The average annual growth rate for the ride-hailing industry is 35 percent 

– Taxi booking apps are most popular with millennials who are under 30 years old 

– Four out of every five people use an online platform to book a ride, with the majority of these trips being less than $25 

– Competition is increasing with Lyft, Uber, GrabTaxi, and others all competing for market share.

Now you know what are all the evolutions that are happening in the industry in 2022. Let’s discuss what you can avoid and what you can focus on in the ride-hailing industry in 2022.

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Five Traits to Avoid, and Five Traits to Look for, in the Ride-hailing Business in 2022 

The ride-hailing business is a highly regulated industry. This is good news for consumers, as the services that are available have been vetted and proven to be reliable. However, it also means that it’s going to be harder for new startups to get off the ground.

The key is to identify the right traits for your company and avoid those that will get you into trouble. Let’s review the top 5 traits that ride-hailing businesses should avoid and look out for in 2022.

Traits to Avoid in 2022

  1. Rushing to market: Forcefully entering an industry is a recipe for disaster. To enter the ride-hailing market in 2022, ‌take your time and analyze the market carefully beforehand. This means utilizing data and finding out what your competitors are doing before you do anything else. 
  1. Lack of Knowledge: Just because someone has been in an industry for some time doesn’t mean they have all the answers. It’s important to educate yourself on new trends or technologies. Knowing about the demand that is going to impact will help you to stay ahead of your competition. 
  1. Having No Experience: This leads us nicely into number three! A lot of businesses enter this sector with no experience‌, which can be problematic as their lack of knowledge means that they are more likely to make mistakes than their competition.
  1. Weak Financial Standing: If a business has no experience in what they’re doing, it’s inevitable that things will go wrong at some point. If you’re not prepared to take the financial hit that comes with this, then it’s best to move on from them.
  1. No Social Media Presence: Social media is a great way for businesses to connect with their customers and potential customers alike. Also, it helps to advertise your service.

Traits a Ride-hailing Business Should Implement in 2022

  1. Data-driven Operations: One important trait to look for in your ride-hailing company is data-driven operations. As the number of players in the space continues to grow, it’s becoming more difficult for new entrants to get the spotlight. The best way for a new entrant to stand out is through technology and data-driven operations. 
  1. Trustworthy Brand Awareness: The most important trait to look for is trustworthiness. If a brand doesn’t provide customers with the level of service they expect, it will be met with negative reviews and poor ratings. This means that trustworthiness is key to the success of any ride-hailing company.
  1. Easy-to-Use Solution: The ride-hailing industry is one that is booming. So it’s important to make sure that your taxi booking app is not only easy to use but also reliable. In order for your app to be a success, it needs to be user-friendly and have an intuitive interface.
  1. Consumer Behaviour and Needs: In 2022, consumers will look for ride-hailing companies that are not only open to new methods of payment but also willing to adapt their business model. They want the ability to book rides in a timely manner, and they want the option of being able to use cash, credit cards, or even gift cards. 
  1. Data and Analytics: Data and analytics are important in the ride-hailing industry. Many companies use data to determine what their customers want and need, as well as to assess how the company is performing compared to other competitors. These tools allow companies to identify where they need to make changes and adjust their strategy accordingly.

An important area of data and analytics is pricing. You can often use data and analytics to figure out the best price point for your app or service. You can determine this through research or a market study. This allows you not only to focus on making a profit but also on offering a great service that entices customers.

So following these tips can avoid you from making any mistakes and helps you focus on the important aspects of the ride-hailing industry in 2022. Let’s look at how SpotnRides can help you once you get into this market.

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 Developing Your Taxi Booking App with SpotnRides – What You Can Expect?

After you choose to enter this market, the first thing you’ll need to do is develop a custom taxi booking app. SpotnRides provides a user-friendly taxi booking app like Uber with a robust suite of features and integrations.

Here are a few things that help you understand our Uber-like taxi booking app platform and its capabilities.

  1. Understanding the Platform: It’s important that you understand how SpotnRides handles user acquisition in Uber-like taxi app development. For example, we utilize a referral program that allows people to refer friends who download the app. This is a great way to get new users and it’s also a great way to increase your customer base.
  1. Advanced Features: SpotnRides provides a robust suite of features that allow you to offer your customers the best possible experience. These include:

– Customizable pricing,

– Multiple payment options (cash, credit card, etc.),

– Real-time location tracking and mapping,

– Customer ratings and reviews system (based on real-time feedback).

  1. Integrations: We have integrated with third-party services like Google Maps. This will help you provide a seamless experience for your users and it will also increase the value of your app.
  1. Booking: It is easy to manage bookings via the Uber-like taxi booking app from SpotnRides. You can also create multiple vehicle categories for each user so that they can book different ‌vehicles (e.g., black cars, luxury cars). 
  1. Payment: You can accept payments through our platform and manage them from within the app. We have integrations with Stripe, PayPal, and Payoneer, so you don’t have to worry about managing your own payment gateway.
  1. Reporting: We offer a comprehensive reporting system that allows you to track all the transactions in your app. You can also set up different reports for each user so that they can track their bookings‌.


Ride-hailing is here to stay. The industry is experiencing incredible growth, and this growth is expected to continue into 2022. So, if you’re interested in getting involved with this sector, now is the time. If you follow the tips we have provided in this blog and choose a competent taxi booking app like Uber, you will surely be successful in this industry. 

SpotnRides is there to help you launch your ride-hailing business with the most comprehensive taxi booking app like Uber. Moreover, we offer 24/7 customer support and we also offer free technical support to our clients. You can contact us via email or phone at any time if you need assistance with anything related to our platform or our taxi booking app development services.

About the author


I am working as a Senior product developer and have developed and delivered Web and Mobile products for numerous clients.

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