In this blog, I will explain some functions that will add value and make your app a perfect solution. The reason why I am starting with the app solution is that it is where a lot of potential exists. Also, we are an on-demand app development company with a focus on taxi app development. Our product SpotnRides has patrons in more than 10+ countries. Since we are in constant touch with industry leaders and the latest trends, we have a good understanding of a perfect solution.

What Make SpotnRides as a Perfect Taxi App Solution?

What changes does a perfect solution demand?

You need not extensively tweak the app to make a perfect solution; few functions can be added to the app to make it a wholesome app. Many functions are offered as niche services in some taxi startups but we suggest you have all in one app to acquire diverse users.

Ridesharing

Ridesharing is a cool concept that is closely associated with protecting the environment. As the name suggests, a taxi ride is shared among multiple people mostly friends, relatives and avoid separate traveling. Ridesharing is also known as carpooling and this concept is slowly spreading across the corporate world.

Add this service to your taxi service to be environmentally concerned. Next level of ride-sharing is long-distance ride-sharing where car owners traveling long distances shall offer seats to others by listing in the taxi app; blabla car is a long-distance ride-sharing startup in Asia.

Private taxi service 

Private taxi service is very much similar to the existing model but here it doesn’t work on-demand. Customers looking to travel long distances shall book a taxi and ride in it. A fixed-rate is made for each route. 

Corporates and tourists are said to be the greatest users of private taxis.

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Adding these services to your taxi startup

It is always better to have a standard before adding any value to your startup. So, to combine long-distance ride-sharing, private taxi, and carpooling to the app solution, consult an experienced app developer like SpotnRides. SpotnRides team of developers and designers have the skill to seamlessly combine these services with no compromise in standards.  

SpotnRides shall build features inspired by startup apps like BlaBla car, Zoomcar, etc and make your startup look sophisticated with a global feel.

So far we talked about perfecting the app solution from the perspective of the business model. Now we will explain some experimentation using the revenue model. These changes in the app will be more useful to you compared to the users.

In-app purchases

You can offer some premium services for free to the riders. Not all riders are the same and few of them are ready to shell out some more money to get luxury services. Identify the areas to offer premium service and monetize it. Although this idea has some limitations, there are few potential possibilities.

Third-party API

Third-party APIs already finds its place in the taxi booking app in the area of navigation and payments. These APIs come under the non-entertainment category, why don’t you add some entertainment app APIs. For example, you shall add the API of other on-demand service apps like food delivery, dine-in ordering, etc into the taxi app. Riders can access these services while moving in the taxi.  

Already a few apps have installed third-party app services to give a new level of user experience to its users. The type of API to add totally depends on the scope of your thinking.

Gamification of the app

Gamification of the app is done to up the level of user engagement. Particularly it doesn’t add anything in terms of value but keeps the user engaged. Try to bring gamification to both the drivers and riders. Often drivers are overlooked by the taxi startups when it comes to improving the startup service.

Some of the examples for gamification in the taxi app are achievement badges, performance charts, scoreboards, in-game currency, etc. Would not the people like when they get loyalty points added to their accounts after completing a ride for a specific distance? There is so much you can experiment in the gamification area.

Wrapping up!

I hope these points are very clear and give a sense of understanding about making a perfect solution for your taxi startup. For people who are yet to come up with the startup shall take note of these exciting ideas.

The taxi booking startup model is evolving and new advances are making changes to the taxi apps; you need to be in line with the changes happening and make necessary action. I strongly recommend you to combine with SpotnRides to build a perfect taxi app with all ingredients. Connect us at hello@spotnrides.com and our business executive will contact you instantly. 

Let us join to give an apt solution for the users!

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The post Include These in your Taxi Startup App to Make it a Perfect Solution for Users appeared first on SpotnRides - AI Powered Taxi Booking App.

Having said that, the year 2020 is going to be great for the on-demand segment, especially the taxi booking market; experiences and insights available from brands like Uber, Luft, Grab, and Ola have made the online taxi booking market attractive for entrepreneurs.

Choosing the online taxi booking idea for your entrepreneurial journey assure you half success; rest is also assured if you use the Uber clone solution. Advanced Uber-like taxi booking apps targeting the global market is available with SpotnRides. It is also the top trusted Uber clone script so far when you go by our market share.

SpotnRides Uber clone solution is known for its standard architectural framework with which it is built; code quality is another area SpotnRides has proved its mettle; UI/UX design of this solution gives a sense of hold over navigation and browsing. 

Let me now explain the features in the SpotnRides app solution. I have deliberately avoided some basic features in order to show how SpotnRides different from the rest.

How SpotnRides Uber Clone Solution Differs from Others?

Trademark features in SpotnRides

Location sharing

The safety of the riders is now taken to the next level using location sharing. Once the rider gets in the cab, he/she gets a notification whether to share the real-time location. The user shall share the location with more than one contact. The contact tracks the route and can find any deviation from the specified route. This tested feature has got a good response from our existing clients.

Cab no. plate intimation

This feature also is aimed to ensure the safety of riders. After the cab has arrived at the pickup point, the rider gets a notification to check the cab’s no. is the same as that of the displayed no. in the app. The mechanism behind it is very simple and top firms like Uber have just adopted it.

SOS button

Both the above features ensure safety but it is not absolute. To ensure complete security to riders, we have the SOS button. SOS button is displayed in a seemingly better position in the rider app; in case of emergency, one-touch on the SOS button sends a distress message to pre-selected contacts. This feature is also present in the driver to ensure the driver’s safety.

Estimated time of arrival(ETA)

The enhanced version of the estimated time of arrival in SpotnRides gives the rider a more precise value. Traffic data, cab speed, and optimized distance for a pick-up are processed using an updated machine-learning algorithm to give the best results. The same technology is used to estimate the time for reaching the destination.

Heat map  

Heap map uses a large amount of existing user data to find the place of maximum taxi booking demand. This helps the admin to streamline the cabs by sending notifications to the drivers. Just like the ETA feature, the heat map option is upgraded by our technical team to be more accurate.

Call based booking  

Cab booking from the rider app is ineffective if the GPS in the smartphone is not working. So we decided to bring the traditional method of booking a cab through call. This option shows if the GPS is not working. Users who feel booking from the mobile app is not okay can resort to manual call booking.

All in one admin web panel

The all in one admin web panel is a centralized system to connect with all other users and oversee the entire operations. Booking status, cancellations, payment receipts, commissions debited, active rides, are displayed in real-time in the front panel. Daily/monthly/semi-annual sales and other financial parameters can also be viewed. 

Direct call and chat

The chat and quick call option in the driver and rider enables them to use it in times of need. We have made special changes to this feature where the driver cannot view the entire no. of the rider; this we did to ensure some safety.

What kind of support do you get from SpotnRides after the app is live? 

SpotnRides after-sales support is a class apart in terms of timing and quality. We are among the most sorted on-demand taxi app development firms also because of our commitment to provide better assistance.     

1. App updates, technology recommendations, bug fixing,  etc are provided free of cost for some time.
2. We constantly renew our products with relevant technologies and intimate the same to our clients
3. Assistance in social media marketing with a special focus on user acquisition is also done.
4. Scaling the app solution relative to the startup expansion is effortlessly carried out by our experienced team.
5. Free addon features based on its ease of incorporation.

Cost of SpotnRides

We always believe in reliability and authenticity; the solution is made with utmost care keeping the cost-conscious clients in mind. Hence, our SpotnRides solution is not priced above the average script cost in the market. That said, we get a single time payment and then charge only for add-ons.

Final words!

It is now or never!. The on-demand taxi booking business is apt for those who need not spend money on assets, still, build a large startup. To discuss more about our solution, catch us on hello@spotnrides.com. We are looking forward to you!

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The post Why SpotnRides is the Trustworthy Uber Clone Script to Launch an On Demand Taxi Business in 2020? appeared first on SpotnRides - AI Powered Taxi Booking App.

That said, we also strive to make a mark in the post-deployment phase by providing everlasting experience. Now, we will see how our technical assistance can bring a change to an on-demand taxi startup.   

Importance of post app deployment assistance

Gone are the days where the client relationship ends with the sale, now the client relationship continue as after-sale support. That too for an on-demand app-based taxi market, the need for after-sales support is pivotal because of the need to update the app with latest tech advancements as quick as possible and to remove any obstacle for the users that hampers smooth usage. Not to mention that the on-demand taxi market is competitive and even a short slowdown will make the users to look out for the alternatives.

After sale support is also necessary for us to check whether what is delivered is the same as what was promised.  As a solution provider who is evolving every day by learning, we would be happy to be a part of anything that helps us learn and we hope that after sale support gives us a learning curve.

Moreover, post deployment assistance enables a long term commitment with the on-demand entrepreneurs which is a dream for solution providers. This instills confidence in others to join with us.

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Our approach to post deployment assistance

SpotnRides follows a three stage support system.

1. Immediate assistance after deployment

We have built the taxi booking app meticulously keeping in mind the scalability and the extent of its usage. Also, it is tested multiple times on various devices. Still, it is prone to some issues and crashing in between and this is considered normal in any app after it is made live. For example, during peak hours many users book taxis and the app may accidentally crash. This should be quickly solved.

Here, our team uses the best of our efforts to first identify the bugs and issues. Once found, the issues are sorted as quickly as possible. In this stage, we work hand in hand with the client to understand and solve the issues. This stage is important and how one reacts to this stage determines the long term commitment. 

2. Customer engagement

In this part, we engage with the client for technical assistance to smoothly run the app. Here is when we ask the client to revalidate their purchase experience. Works like app updates, bug fixing, etc are carried out in this stage. Customer feedback is asked to realign our type of work to completely suit the project.

This is also the time when the client considers some improvement in the app in terms of customization like design changes, scalability, and addon features. This happens only after the app has become stable and we at SpotnRides seamlessly do these changes. Latest tech advancements are also suggested to the client only if it is relevant. 

3. Building long term commitment

This is the stage where long term commitment building is done. In the last two stages, we focus on providing everlasting customer experience to the client. Here, we explain the various products and services we offer and help the client to choose one that is relevant for him based on his future course.  

This stage is more or less a chat room or a discussion group where the client’s help is used to access other potential clients. In simple words, the last stage is also used for asking referrals for customer acquisition and business improvement.

We also provide maintenance packages for our existing clients apart from the normal after sale service we provide mandatorily. We take responsibility and ensure the client’s business remains competitive, robust and secure.

Below some of the activities will be taken care of by our team,

• API webhook monitoring
• App crash monitoring
• Third party integration update reviews
• App store management & monitoring
• Source code repository & versioning
• Upgrade to support upcoming OS and devices
• Feature extension
• Minor, incremental and major enhancements
• Continuous testing

These activities are mostly carried as a part of the second stage of maintenance support. The benefits attained by the clients after our support are.

• Resistance from bugs and errors
• Opportune reviewing & testing
• Smooth Business Functionality
• Optimized user interface and upgrades with revised solution

Our maintenance services support model enables better and faster software maintenance, increases app productivity, and result in higher app ROI. 

This support is also provided to existing on-demand taxi owners who use taxi app clone scripts similar to Uber. If you have not yet started then, partner with us to launch a taxi startup with our SpotnRides solution and experience the quality assistance provided by us. 

For more details about SpotnRides, contact us on hello@spotnrides.com. We are available anytime to respond to your queries and doubts.

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The post How SpotnRides After Sales Technical Assistance Can Bring a Change to Your On-Demand Taxi Business in the Longer Run? appeared first on SpotnRides - AI Powered Taxi Booking App.