After releasing our on-demand taxi booking app solution we decided to aid traditional taxi companies who have their own taxis and are struggling to transform. For them, we developed a taxi dispatch system with management tools. So far we have got good responses from this product.

Traditional taxis who are looking to adopt digital technologies and need to suit the present trend shall use SpotnRides comprehensive solution. Our taxi dispatch system does more than just taxi dispatching. Before going deep into the topic let me write down some points about the things a dispatch system can do.

What can Taxi Management and Dispatch System do to your Traditional Company?

Own taxi fleets require maintenance and the cost of it must be managed efficiently. With a dispatch system this work is automated and notifications are displayed at constant intervals.

Effectively handling the dispatch work. Since everything is automated, no confusion will be there while allocating taxis for ride requests.

Instant alerts are sent when any dispatched taxi is not following the specific route or in case of any emergency.

There will be a centralized dispatch web that has multiple panels with different functions so that all matters regarding the taxi company can be managed from the web app.

The dispatcher system also allows for manual taxi dispatching. It can be switched to auto mode anytime. The algorithm in it is so smart that it works without any issues.

Many time-consuming activities you have encountered in your traditional taxi booking are automated or at least made quick. With our SpotnRides taxi dispatch system it is also possible to integrate fleet management to handle multiple taxi fleets at different locations.

The dispatcher panel is the most sophisticated of all in our solution. We will see the major functionalities in the dispatcher panel so that you can relate it with your company’s functions.

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Multiple area taxi dispatch

This function is custom built by SpotnRides team after consulting with our existing users and the need for multiple area dispatch management is indeed there.

Taxi dispatches from different places are carried out to match the demand from vast areas. For this purpose we provide a dispatcher web for each dispatch center. All are connected centrally to an admin panel. This admin panel is a web app and all the dispatches and bookings can be supervised from this.

Analytics report

The dispatcher dashboard has an analytics panel. Daily/weekly/monthly reports on the functions of the business are consolidated and displayed as useful information. Analytics tools are used to accomplish this and with the advent of big data it is possible to process large information and derive useful results. These valuable insights are very useful in finding pain points and making better decisions.

Bookings management

If you are an established taxi company, then there will be a standard inflow of taxi bookings. The booking management system works both manually and automatically. Any number of bookings are digitally managed and taxis and drivers are assigned to it without human intervention. In a few cases, the bookings can be assigned manually to specific cars and drivers. The taxi assigning algorithm is so perfect that it will not face any clash.

SpotnRides is constantly working to improve this process so that any volume of requests are seamlessly managed.

Emergency response

The customer and driver app will have an in-app chat option and messages can be sent from it to the admin. There is also an emergency button in these apps and any usage of it will send an alert to the dispatcher web.

The dispatcher web has a panel to track the rides and send instant alerts to drivers if the specified path is not followed. These functions are aimed at the safety and security of the users.

This is the broad function of our SpotnRides taxi dispatch web panel. With SpotnRides taxi dispatch solution you can manage many dispatch centers effortlessly and avoid hassles.

Personalization of dispatch interface from SpotnRides

The multi-area taxi dispatch dashboard can be further customized to add or remove any features. Our team is completely equipped with the skills and tools to carry out any additional personalizations in the dispatch app.

SpotnRides dispatch solution is made using Laravel and PHP framework; MongoDB is used to ensure easy scaling; Swift is the programming language used for iOS development. We make sure the technology stack we use to develop is flexible for customization.

Final say!

Now is the right time for traditional taxi firms to transform digitally by embracing taxi dispatch solutions like SpotnRides. Some of the functions I mentioned above are unique to us and we got more such surprises for other interfaces also.

Make sure you tap us an email to hello@spotnrides.com We are looking forward to being a partner with you!

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The post How to Manage Multiple Agencies with SpotnRides Taxi Dispatch Panel? appeared first on SpotnRides - AI Powered Taxi Booking App.

Obstacles in the taxi business industry

For conventional taxi firms, the advent of on-demand taxis changed their operations and made them less relevant in the market. These conventional firms too were resistant to allow some changes like GPS navigation, mobile based booking, cab locating, review and rating system, and many more. The cost of managing the taxis also increased drastically because unlike taxi startups, conventional firms owned all the cabs.

Now, in the case of taxi startups, only the small and medium are affected. They face obstacles like intense competition and a lower rate of technology adoption. Also, because of the low margin per ride in the on-demand taxi, many are looking to run own taxis instead of attaching to maximize profits.

How Taxi Management Software can Solve the Problem?

I said that both the taxi startups and conventional taxis are facing problems which I think can be mitigated by using the taxi management software. 

Taxi management software is nothing but the latest version of taxi dispatch system with a heavy incorporation of technology. 

Apart from the taxi booking app, a centralized vehicle management system is present in this software. So, both taxi startups who need to run own taxis and conventional firms can benefit from this software. At the end of the day, it is a win-win situation.

On-demand taxi startups boasted of zero inventory model but it backfired for many in the form of less margin as competition increases. With the taxi management system in place, it is possible to run a combination of conventional and on-demand taxi and be profitable.

Conventional firms can regain their lost shine with less cost by simply adapting to the taxi management system.

SpotnRides taxi management software

SpotnRides have long been in the field of developing software solutions for taxi industry like on-demand taxi booking apps and now a brand new taxi management software. Over a period of time, we sensed a change in the working of small and medium taxi startups and after a lot of deliberations, market research, and talks with existing owners, we came up with management software.

Our software can be used by riders for hassle-free booking from anywhere and anytime. All the features are well-upgraded keeping in view the latest advancements. The vehicle management system makes it easy to dispatch the cabs with so much ease. 

The admin can oversee all the bookings and dispatches from PC or mobile or anything else.

Now I will list the top features in SpotnRides software.

Phone number protection

Riders have the feature to hide the mobile no. from the drivers.

Pick up points

Riders can select the pick up points from their app.

Call bookings

If the GPS is not working or even if the user doesn’t have the app, riders can book via calls.

Complete ride details

Current location of cab, vehicle color, and no., driver no., name, etc are shown to the rider.

Demand map

Drivers can view the place with maximum demand.

Referral rewards

Customers can receive offers and rewards for referrals.

We think from customer perspective

Our SpotnRides apps are already used by many startups across the globe which helped us to get feedback after usage. Thinking from the point of view of customers help us know the behavioral shift and the factor that makes customers display certain emotions.

Our product makes the customer feel comfortable because of the smooth user interface and excellent user experience. Our taxi management solution is flexible and whenever there is room for improvement, it is carried out without hesitation about money and effort.

Taxi app users’ pain points are well articulated and addressed by constant communication with the clients.

Built with the latest technologies

Stripe, Paypal SDK, Braintree are used to develop the payment system in the app. We have the SpotnRides taxi management app for both iOS and Android. Java and Kotlin languages for Android and Swift language for iOS are followed for app development. 

Node js, Python, Ruby on Rails, and PHP are used for backend programming. We generally prefer Native app development and any demerits of using it are well handled by our developer team. Wide range of devices with different screen sizes are compatible with SpotnRides.

Wrapping up

There is more to say about our taxi management software. Conventional taxi owners and taxi startups who want to add taxi management system can approach us for our solution.

The features mentioned above are just to show a glance for you. Brace yourself for the second disruption in the taxi industry and we are also happy to partner with the right entrepreneurs for our growth.

Please don’t hesitate to send us an email to hello@spotnrides.com. Any kind of queries and doubts will be answered by our team anytime.

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The post How SpotnRides Provides Breakthrough Taxi Management Software to Satisfy the Demands in Taxi Industry? appeared first on SpotnRides - AI Powered Taxi Booking App.