It has been simpler to book a taxi through an on-demand taxi-hailing service app like Uber online. It saves the passengers time and effort from the old traditional way of taxi booking procedures and offers them more comfort through the service. 

The number of users growing day by day in this field motivates many new entrepreneurs to start their own taxi booking businesses online. Analyzing the competition uprisal, many startup owners are trying to show the variations on the services through their new apps to the people. 

Similarly, Uber clone script from SpotnRides acts as the unique techie-based in-app solutions which make your new taxi services to be stand-alone from other competitors in this same service sector in the modern era. In this blog, how SpotnRides considers the underlying technologies to build the successful uber clone app in order to attain the high-brand value. 

Branding: Key Parameter to Get More Rider Bookings

When we take the complete workflow of taxi-hailing service into account, it mostly depends on the players involved in the business. The availability of taxis makes it easy to provide an unstoppable onboarding service to the needed passengers in real-time. So, following the key tactics of branding, you can boost your business players’ overall count on your targeted regions. 

Make Customers Attentive for Instant Rides:

• While launching your new taxi app for active business online, offering instant rides to the people will make the new startup organically across the people.
• The successful attempt is a tested solution with all the major taxi-hailing businesses that are available in the market now. 

Promo Codes and Discounts:

• Offering discounts for the initial bookings will motivate the customers to engage with your taxi app service always. 
• In the same way, giving promo codes to the drivers based on their service completions and behaviors on roads could stimulate them to work more.

Commercialization:

• Getting in touch with customers via regular postings on social media platforms will reach out to many people in this current period of time.
• Allow people to complete their initial registration/signup process with their social media credentials assisting you to connect your customers through your updations.

Get Free Demo – WhatsApp | Skype

3 Underlying Technologies Considered to Attain a Brand in the Competitive Taxi Industry:

The key point of on-demand taxi booking services’ success in the market is its techie-based smart accessibility processes. The easy-to-book taxi app procedures smooth the entire workflow of its service completions indeed greatly. Here we mention 3 remarkable technologies to apply with your new taxi app to accomplish a brand amongst the competition.

Geotag 

Using geographical position tracking, the passengers can easily track the live location of their booked taxis while on the way to pick up, which helps them to get ready with their prepared things before taxis arrive.

Quick SMS and Notifications: 

While customers booked for taxis instant notification messages would be forward to the concerned driver automatically to attend the tripping fastly. Also, the completion of each different processes like

• Billing
• Payment Confirmation
• Tripping  Cancellation
• Changes Made in a Scheduled Planning. etc.

The appropriate player will get notified immediately. 

Different Payment Options: 

Using different payment gateways, the passengers can pay their fares through both online or offline mode after completing their ride successfully.

These major underlying technologies are the essential source to build a better taxi app for new startups. 

How SpotnRides Utilizes Techies and Makes Them as Revenue Boosters?

Due to cloning the great brand Uber, all the enhanced options would be covered as build-in modules. From the depth of the complete analysis and service experience, SpotnRides provides a  great technical utilization on taxi app creation to build an ideal revenue booster app for your online taxi-hailing business in this existing scenario. 

Up-to-date Features: 

Your taxi app from SpotnRides Uber clone script will come up with the latest trendy feature. To mentioning, the major key options that will attract many players into your business are

• Easy-to-use App Panels,
• Quick Accessibilities,
• Route Optimization,
• Dedicated Dashboard Analytics, and
• Simple Users Management Process.

Persuasive Design:

Applying an enhanced look to your new taxi business is one of the key factors for temp players to become involved in your service. The complete output of our ready-made taxi app’s UI/UX design already has a fantastic outlet. Furtherly, you can also make 360-degree corrections based on your wish. 

Real-time Tracking:

As an admin, you can track every single element of your business while it is on processing like

• Ongoing Taxi Booking Confirmations
• Live Payment Transactions
• On-Road Drivers Location and Route Selections
• Real-time Users Ratings and Reviews, and
• Live Tripping Cancellations and Reason (if the customers leave).

Along with these, you can also get a detailed history of everything in your business even after a day, week, month, year, or whenever you want, which will help you to decide a better decision regarding your business development.

Secure Data Maintenance: 

• By the use of an encrypted data transaction system, the data from the users saved in the server will safely maintain via a secured network formation.   
• Due to the encryption, you can offer a 100% secure online transaction service report to your customers and place your service reliability.

Complete Support and Guidance:

From our expert development team building, you can get complete support and guidance at any time of your business. Bearing our very long experience in the taxi service business in mind, you can get our full support regarding your business development and revenue generation processes.

On the Whole:

By applying deep analytical on key parameters for branding your taxi app, you can grab a lot more service players into your taxi business service. The enhanced technology implementation of our SpotnRides as we saw from the core of the complete blog content will help you to gain more profit through the business in between competitions in the service industry. 

To talk to our expert team for further clarification, share your contact info to hello@spotnrides.com. We will immediately make you call for discussion.

Get Free Demo – WhatsApp | Skype

The post How SpotnRides Utilizes Underlying Technologies to Build a Strong Brand for Your Services? appeared first on SpotnRides - AI Powered Taxi Booking App.

This makes the on-demand Taxi booking service a reliable and economic mode of transportation and used by the majority of the people in metro cities. High usage of on-demand taxi apps brought the increasing demand in the number of taxi booking app like Uber service providers in the market. 

As the rise of the on-demand ride-hailing service is big, it is the exact time for entrepreneurs to start their own taxi-hailing business with the best Uber-like app. If you’re an arrogant entrepreneur and looking to start a ride-hailing business like Uber quickly and to achieve reliability in the service. Uber clone app will be the right choice as per the market analysis.

SpotnRides Offers Most Reliable Taxi App Solution:

SpotnRides provides you a ready-to-go white labeled Uber clone app solution. Our app like Uber is more scalable that allows you to customize the entire app according to your taxi business model. With the help of our Uber clone, you can easily expand the business by providing reliable taxi booking service to the customers at any time from anywhere. 

The latest tech stack integration needs constant care and support to the clients. Therefore, we provide complete tech support to our clients and hence their business development process becomes like a piece of cake. With our uber like app, you can easily connect the riders needing your taxi service on-time. 

Our development process also includes sparkling key-features to make the service more luxurious to the customers.

Get Free Demo of Uber Clone App  – WhatsApp | Skype

SpotnRides Stunning Features Overcomes real-time issues 

Issue-1 

Market analysis recognized that many riders are facing infrastructural problems in the transportation service in the metro cities. Which makes people’s day-to-day life more difficult while getting around the city without any second option.

• Feature Solution – By taking the issue into consideration, we include a vehicle selection option in our Uber clone app that allows the customers to choose the modest vehicle they want and they can also cross-check the customer’s review before booking it.  

Issue-2

According to the rider’s survey on the transportation business, people get fed-up when they are not getting importance from the service provider. This may lead the customers/riders to quit the transportation service quickly without any second choice. 

• Feature Solution – You can offer excellent compensation for each ride or expensive offers and discounts regularly for the prime members with our uber clone script. You can also offer discounts to non-prime members regularly. This helps you to keep the customers with your service and attain their expectations shortly. 

Issue-3

Most of the entrepreneurs aren’t able to expand their service in the market, this happens due to a lack of visibility. As a startup business, the entrepreneurs have to consider every possible avenue to invite new customers and gather their attention. 

• Feature Solution – We have included the referral code & promo codes feature in our app like Uber. This helps you as an entrepreneur to create a wide customer base in a short period of time. 

These are a few of the major issues that are faced by entrepreneurs as well as customers in the ride-hailing business. Our developers have solved with the features efficiently and this allows you to provide a convenient ride for your customers. In the SpotnRides Uber clone app, we also included a few advanced features to keep-up the service top of the market list. 

Advanced Add-on Key-features in SpotnRides Uber Clone App

• Waiting Charge Estimation – The rider can make their driver wait and the fare will be calculated accordingly. The waiting estimation can be determined and the rider can be ready with the cost at the end of the ride. 
• Book for Others/Later – The rider can book the ride for later as well as book the ride for someone else through this feature. This feature increases the riding percentage at the end of the day, gradually the revenue will be increased.
• Panic button/SoS – To provide utmost care to the riders as well as the drivers, we have integrated the panic and SOS buttons. The users can make use of it when they feel unsafe on the ride. Once the feature is used, the information will be passed to nearby police stations.

Summary 

Uber stands as the best profitable business model in the market. By considering it, We SpotnRides provide the best Uber clone app for young entrepreneurs. This helps the entrepreneurs to quickly launch their taxi booking business with advanced metrics and wide-spread their service with a strong customer base. 

For more feature highlights to strengthen your taxi business, please drop a mail at hello@spotnrides.com.

Get Free Demo of Uber Clone App – WhatsApp | Skype

The post Stunning Uber Clone App Solution from SpotnRides for Reliable Taxi Service appeared first on SpotnRides - AI Powered Taxi Booking App.

To be a trustworthy tech partner, the entrepreneurs are in need of enabling their service with enriched features. The top branded transportation apps like Uber, Lyft, and Cabify share a new booking experience to their users where the price is affordable when compared to the traditional transportation service. 

If you plan to create one such platform like Uber, then make sure you have all the necessary features to succeed in the 2021 market. By integrating the essential features, you can create a strong customer base. 

Get Free Demo of Taxi Booking App – WhatsApp | Skype

Develop a Taxi Booking App Like Uber With the Following 5 Features 

• Ride-sharing/Carpooling – At present in the taxi-hailing industry, ride-sharing service has gained a tremendous frame among the customers. The ride-sharing feature in the taxi booking app like Uber permits the customers to share their ride with other customers during peak time.Today, ride-sharing is considered a common feature in every taxi-hailing app in the mobility market. By implementing this feature, you can cover the corporate customers at the peak time and build a strong customer base easily.

• Customer’s Ride Membership – Riding prime membership is the second premier feature, that to be considered in the taxi booking app development process. Not all taxi booking apps provide prime membership to their customers. It is one of the easiest ways to bring the customers back to the ride-hailing service eventually.With this prime membership feature, you’re able to attract working people, students, and senior citizens. It also allows you to take the service to the next level with a free ride for the prime membership customers.

• Timely Ride Package – It is an exclusive feature that attains the customer’s heart to consider your service for a full-day hangout. The riders can book the cab according to their need with a personal driver for the entire day. The fare of the ride can be calculated according to the miles the rider has traveled.To gain extra dollars, you as an entrepreneur of the taxi booking service can assign the day packages in numerous ways. The timely ride package feature will brand the service among the other players in the market.

• Out of Station Ride – The outstation ride model is one of the necessary features to be considered in the feature list to get service to the top of the marketplace. The people in the USA, Middle-east, and Europe mostly get used to the outstation feature. This feature enables your service to be active in two distinct urban areas.The customers/rides can book your taxi service from one location and enter their drop location in another outstation area. This feature service can be fared according to the miles or hourly.

• Fare Estimation – The ride fare calculation features tie-up all the above-mentioned features into the right path. Many taxi booking apps failed at this point, and this may lead to the loss of the customer base. Showing the exact ride fare estimation allows the customers to make the right decision and confirm their ride quickly.An additional feature to be taken into the consideration is a multiple-payment feature for a secured transaction. With the multiple-payment feature, the customers are able to choose their comfortable payment options before starting the ride itself.

For all the entrepreneurs who are looking to build a successful taxi booking app like Uber. Must blend all the above-mentioned features with your ride-hailing app solution for a better reach in the market. An app like Uber can make things more convenient with the above-listed features to the end-players. 

Conclusion 

Customer expectations in the taxi-hailing industry keep changing, for better satisfaction of the result, the top 5 features listed above will be helpful for the startup entrepreneurs. Being an entrepreneur, you’re looking to build a taxi-hailing app like Uber, then SpotnRides will be the best choice to build uniqueness in your service, by contacting us at hello@spotnrides.com.

Get Free Demo of Taxi Booking App – WhatsApp | Skype

The post Top 5 Features of On-Demand Taxi Booking App Like Uber to Make It Successful appeared first on SpotnRides - AI Powered Taxi Booking App.

Daily tasks like doctoral meetings, shopping, picking up medicines are essential for senior citizens. On viewing these points, the errand service business holds more business opportunities. This platform has a direct influence on taxi-hailing business and transforms the driver as the errand runner or the caregivers.

As soon as the X-based startups are evolved, the transformation is met with the appropriate design in the application. Have a deep analysis of where we exist and the ways to go to meet the demands for the next-gen errand service business.

Concerns To Look Into Taxi Hailing App Solution For Future Errand Services

The lag of an efficient interface between the skills and availability is the major concern to look at. The need for extreme care is the main thing since the customers in this business model are senior peoples. Accurate time measurement and the planned route are not fixed in this service. In this way, some more concerns are looked at while running errand services.

• Ready to Handle Extra Services

Generally, most of the time errand services based on clinical appointments and medicine delivery. The deep way gives new opportunities like pickup laundry, shopping groceries, and items needed for their life. Hence, multi-attitude service providers are the initial concern.

• Group-based Issues

The sensible concern in running errand services is the grouping of services. Providing services on appropriate days to the specific clients in the specific is the mainstream of the group-based services. Holding this way of handling, the errand runners associated with the on demand model have the scheduled workflow.

Meeting all such demands by the simple one-man solution is not the right option that initiates the full-fledged on demand startup containing more number of errand runners. To develop such a model, several risk factors need to be accessed.

Risky Factors Made On-demand Errand Services Stuck 

Immediate solution or recovery for the issues is the necessary thing to be focused on every entrepreneur while building up the on demand model. The following are the risky factors that made the on demand errand services stuck while at the starting stage itself.

• Focus on Schedule Rather Instant Available

While running the services to the senior citizens, the time allotted for each of them varies. Mostly, the people look at the instant availability options and these are better in taxi-hailing services only.

While looking into professional in-home services, facility services, and the errand services too, the on demand model should inherit with the feature of the scheduling rather than the instant availability. Why does this happen?, The service completion period is not in the hands of errand runners and purely based on the senior citizen’s hands.

• Profitable Expansion of Business Relationship

While meeting the demands like shopping, laundry pickup and delivery, and the home-side facility services, there is a great impact for expanding the business relationship. Hence, the errand service business through on demand application opens-up the revenue streams by making the partnership with the service providers available in the localized region.

• Route Complexities

Performing the group-based services holds the feature of identifying the complexities in route in which errand runners are traveled. Since the requests are more in group-based travel, it is necessarily important to identify the optimal route to perform a minimal distance trip and this one reduces the time and cost spent on the fuel.

The taxi applications arrived now are holding the necessary features in order to meet the above-listed demands. Hence, they are easily adopted by the peoples involved in the errand service business.

Get Free Demo – WhatsApp | Skype

How to Sort out All Stopping Factors and Opens Up Chances for New Players?

In general, the taxi applications include specialized features for driver, rider, and owner of the business. Now, these are extended into the errand service business by making them into a senior citizen, errand runner, and owner respectively. 

The updates are not only in structure. They also reflected in the workflow in the following ways to make the running of errand services successful.

• Extensive Task Forces

The aggregation of a wide range of errand runners like who provide normal driving services, who provide shopping services and health services are aggregated and listed properly associated with the errand runner listing. With this, the senior citizen can directly book the errand runner according to the demand easily.

• Efficient Group-Handling

Nowadays, people use the on demand model to meet the car-pooling demands. The same concept is applied in the errand service business platform where the number of senior citizens residing in the same location books the errand runners in order to fulfill their needs. In parallel, the errand runner also has the specialized option to handle such service easily.

• One-Platform to Sort out All

Availing the right errand service application from the right developers with the included features like optimal route planning by GPS-enabled, customizable for revenue expansion, incurring real-time analytics makes the business stay ahead in the competition. The professionalism in providing satisfactory services by the top errand runners is also achievable for the service providers.

Final Say

Travel is common for all and the extension of one service into another explores the new dimensions to the existing on demand business model. One such model is the errand service business model to meet the demands of the senior citizens.

The aggregation of skillful errand runners and connecting them to the senior peoples by the appropriate interface brings the revenue to the business owners easily. The one thing you all focus on to get the right errand service application and test their ability to provide the solutions to future demands. Contact us today at hello@spotnrides.com or by filling the below form with your details and we will reach you soon.

Get Free Demo – WhatsApp | Skype

The post How To Remodel Taxi-Hailing Services Into Ready-To-Handle Next-Gen Errand Services? appeared first on SpotnRides - AI Powered Taxi Booking App.

The taxi app booking market first started to get attention in the metro cities of the western countries. Slowly its popularity grew to even small tier 2 & 3 cities. Demand for low cost and hassle-free taxi booking was the reason for its quick reach. In the last five years, the app-based taxi booking sector is registering enormous growth in developing countries mainly in Asia and the Middle East. In 2019, the revenue from the ride-hailing sector was $ 150 billion. The gross revenue is estimated to grow at 10% till 2023. Hence, there is the least doubt about the prospects of the on-demand taxi idea.

How Driver app of the Taxi-Hailing App solution Works?

The driver app of the taxi app solution accomplishes the following important tasks.

1. The app notifies the driver about the recent ride requests and displays an option to accept/reject the request.
2. After the ride is accepted by the driver, the app displays the Google map navigation showing the route to the rider’s place.
3. At the end of the ride, the driver app shows the amount of commission paid for the respective ride.
4. The driver app has more unique functionalities with it. The god’s eye view feature aids the driver by showing the places on the map with more taxi bookings.

There is no condition or limit to the functions of the driver app and it depends more on the requirements of the startup based on demographics, consumer behavior, etc. 

Major features in the driver app

Multiple pick-ups

This feature is mostly used by people who are working. They prefer to share the rides and each of the riders may be from different locations. The multiple pick up points is clearly displayed in the driver app so that the driver didn’t miss anything. The same goes for multiple drop-offs. 

Trip history

The driver can access the trip history and have filter options like daily/weekly/monthly to get more specific results. Along with trip history the drivers get data like duration, commission, date and time of rides.   

Emergency contact

Driver has the option to store certain phone nos as an emergency contact and in case of emergency he can use the emergency button. An immediate call will be made to the specific no.

Get Free Demo – WhatsApp | Skype

Manage vehicle and requests

The driver of the vehicle shall limit the no. of service requests from his app. A taxi app service may give a slew of different services like kids ride, pet ride, premium ride, etc. The driver will now have the liberty to control the services he shall provide.

Apart from it the driver app maintains data about vehicle maintenance, fuel, service, etc.

SpotnRides taxi booking app 

The features you saw in the driver’s app are just a glimpse and the aim was to explore some niche features. SpotnRides is a taxi booking app development company and we develop a perfect replica of Uber app.

We know the need for an app like Uber for small and medium startups. Extra care was taken to ensure the existing features are working well as the original app. Our team left no stones unturned to craft the app with an equal focus on each interface.

How did we integrate the taxi hail feature in the driver app?

The taxi-hailing app features between the driver and customer app is enhanced by us to give a varied level of user experience for the users. Our team’s expertise in design and programming was harnessed to the max level to attain the change we desired.

Things we achieved in the taxi-hailing function in Spotnrides:

• Simple, foolproof and engaging design.
• Clarity of information and input data.
• Familiarity of Uber   
• Perfect user interface with fewer buttons   

It took anywhere between 60 to 70 hours by our team to complete this change successfully. Also, before starting the change we re-worked on the wireframing of this feature and matched it with the latest wireframing models.

Final words!

I hope you are happy with the kind of work we did for a single feature in the taxi app solution. Imagine the effort we would put in delivering a complete solution to you. Similar to the taxi-hailing feature we have made numerous changes to the original solution without affecting its reliability. 

For the admin web app of SpotnRides, we made some changes so that it is easy to switch between the panels. The multi-screen option is also added so as to analyze multiple panels at a time. I think there cannot be a perfect taxi setup than SpotnRides that fits rightly into the latest trends.

For more details regarding SpotnRides, tap an mail to hello@spotnrides.com. You can call us anytime, our business team is available 24/7 to answer you. Get exciting benefits from us! 

Get Free Demo – WhatsApp | Skype

The post How SpotnRides will Implement Taxi Hail Feature in Driver App? appeared first on SpotnRides - AI Powered Taxi Booking App.

In spite of everything, your taxi startup may suffer from inefficiencies and an inability to adopt new changes and move forward.

To flourish in this highly competitive sector, we at SpotnRides recommend you some points to follow. SpotnRides is a top-notch taxi booking app solution. We are in constant touch with many leading taxi companies and get valuable inputs from them regarding the on-demand taxi sector.

How SpotnRides Taxi Hailing App Helps you to Stand Over Then Competition?

Knowing what and when to do   

First, try to find where you are competing with. This allows you to find what makes your peer different from you. Find their customer engagement model and strategies. You simply need not follow them blindly, instead re-engineer them and reinvent for your business model.

For example, Uber and Lyft are the top taxi-hailing firms. Although they look similar, deep inside they use different strategies. Who can provide better insight than your competitor? More important of all is to know when to apply the insights. Not all strategy works all the time. So wait for it.

Addressing the pain points of customers

There are many users frustrated about Uber. What you need to do is to find the pain points of your users. The admin web panel of your taxi app will definitely have data analytics tools. These tools can be used to find preferences, usage patterns, app downloads, bounce rate, etc. This valuable information can be used to make informed decisions, create working strategies, and streamline operations.

There is no better tool than the admin panel analytics to find the customer pain points.

Get Free Demo – WhatsApp | Skype

Having a better mechanism to get good drivers   

Driving skills and behavioral traits of drivers influence the temperament of the rider. Even Lyft and Grab faced issues of hiring bad drivers. The consequence is reflected in the review and ratings which will take a toll on the reliability of your taxi startup.

So have a mechanism to find qualified skilled drivers. The driver app solution itself can be used to accomplish it. Not anyone with a car can sign up as a driver. All the necessary documents along with mandatory approval from the concerned department must be uploaded for approval.

Nowadays there are AR-based tools to rightly match drivers with desired skills and also to impart them with new skills.

Avoid rigid taxi fare structure

Your customer taxi app should have a flexible algorithm to estimate the fare for each trip. It is not advisable to add a surge pricing mechanism during the initial stage where your focus is to acquire customers.

The admin should be able to change the fares independently, reacting to the response of the existing fare from riders.

Better app with perfect infrastructure

Now let us come to the technical side. Are you sure that the taxi app solution is well built? I am asking about its performance, framework architecture, look & feel, and user experience. All these factors can be traced easily by just using the rider and driver feedback. Another way to trace it is by sending bot-generated messages in the in-app chat.      

In case you have doubts about the app solution, partner with an experienced taxi app. As already mentioned, SpotnRides is a maker of on-demand taxi apps. We do all kinds of customizations and feature addition.

The performance of the app can also be improved with our improved app frameworks. 

A robust booking app is what you need and that itself can make you highly competitive.

Innovate consistently

On-demand is all about innovation. If you fail to evolve along with the on-demand sector, you will meet the dead end sooner than later. It is not necessary that innovation must be technical. You can bring subtle changes like asking the drivers to be more welcoming or making mandatory changes in the taxi cabs to be pleasant.

On the technical front, add features that improve women’s safety, driver safety, child lock, location sharing, IoT based devices, and many more. Brainstorm with multiple persons in the on-demand field to generate new ideas to enhance the business.

SpotnRides taxi booking app

SpotnRides not only builds professional taxi booking apps but also put a lot of effort to enhance the existing app structure. If you feel your taxi startup needs a revamp, then you can seek our partnership.

Final say!

Now is the right time for us to combine. We are on the verge of introducing new functionalities, and technical advances to our taxi app. So be the first to grab it with exciting perks and discounts.

Still not yet launched a startup? Then, get our fully-loaded SpotnRides taxi app. Ping us on hello@spotnrides.com to know more.

Get Free Demo – WhatsApp | Skype

The post How to Achieve Success in the Highly Competitive Taxi Hailing Business using SpotnRides? appeared first on SpotnRides - AI Powered Taxi Booking App.

What are the Features must have in your Taxi Booking App?

Now, I will explain some must have safety features in your taxi app one by one. Some of these features are not even available in some big taxi startups. So, implementing these features will make you stand out from the rest and also help you to make a mark in the taxi market. 

Phone anonymization

If the user is going to book a cab in the taxi booking app and decides to not show the phone number to the cab driver, then it can be made possible using the phone anonymization feature in the taxi app. This feature is very much useful for women as there are many cases of drivers messaging or misusing the riders mobile no. You can add this feature to promote safety and earn credibility from women riders.

Driver alert for speeding

All the taxis have a speed limit prescribed by the respective city administration. But still, many breach this rule and drive the taxi fast which puts the life of the riders and pedestrians in jeopardy. To report speeding drivers, a feature is present in the customer app which sends warning to the admin. 

Rider and driver contact in emergency

In every taxi ride, the cab starts from one place and travel towards the destination. In between the ride, if the taxi is found not moving for more than a specific time, a notification is sent to the driver and rider to know everything is okay. This feature is called rider and driver contact and it is sent by the admin. The time threshold of non-movement of the taxi to send a notification is defined by the admin.

In-app emergency button

If the cab is stranded due to an emergency in an unknown place, then the driver or the rider need not call anyone to alert them and avoid the problem of giving the exact location. Instead, they can use the in-app emergency button to send alerts and the exact location is already present in the app. This feature must be in the taxi booking app if your startup is functioning even in semi-urban areas.

Get Free Demo of Taxi Hailing App  – WhatsApp | Skype

Cab no. check remainder

When the user booked a cab and a taxi is approaching the location, the vehicle plate no. will be displayed on the user app screen. But, in some rare cases, different cab may be coming to you. This is something serious and to avoid this, a reminder will be sent to the rider to check the taxi no. before getting inside it.

Strict driver background check

Normally, drivers are attached to the taxi company after multiple background checks. Still, some unscrupulous drivers hide their credentials and become cab drivers. Many cases of rider abuse and assault have happened even in top taxi startups because of this. To eliminate this problem you can employ third-party firms to do strict background checks for the driver.

Also, the credentials of cab drivers must also be displayed in the customer app.

Request for woman driver

This is an exclusive feature for women riders. To safeguard their privacy and give more protection, request for women driver feature can be added to the app. This feature can only be accessed by women riders and also it is subject to the availability of woman driver. To encourage this, you can come forward to add more women drivers to your taxi startup.

Contacts receive updates

This is a share feature in which the rider can add any five contacts to the app and during every ride, the rider can send updates like location, driver credential, plate no, destination, etc to the contacts. This is to ensure more safety. If the taxi is not following the prescribed route, the contacts can immediately get alert.

Enough said about the must have safety features. I hope now you have some idea about the features and if you are using pre built taxi app solution, then quickly contact your solution provider to add these features.

If you are yet to start the taxi startup and looking for a taxi app solution with all the above said safety features, I strongly recommend you to partner with SpotnRides. SpotnRides is a readymade solution made with hybrid technology. So, new add-ons can be incorporated effortlessly.

If you want to know more about SpotnRides, send a mail to hello@spotnrides.com. We are ready to answer you and also give a free demo of the app.

Get Free Demo of Taxi Hailing App  – WhatsApp | Skype

The post 8 Must Have New Safety Features in Your On-Demand Taxi Hailing Startup App appeared first on SpotnRides - AI Powered Taxi Booking App.

So, I have explained some practical techniques unique to the taxi business to double your income. 

What is Customer Segmentation and how it benefits your taxi-hailing app startup?

Customer segregation

As the name states, customer segregation is dividing the users based on demographics, purchasing power, age, requirement, and many more. If you closely watch top taxi giants like Uber and Lyft, you can see customer segregation being applied. These taxi giants are successful in each and every country they enter and segmenting the customer is the reason for it, though they do it implicitly. 

Finding this is not easy because it requires behavioral analysis of users and the help of data analytics is necessary. Problem is, data analytics is underutilized by many small and bootstrapped taxi startups.

Uber started off as a simple app-based taxi booking firm but they sensed that in order to expand quickly to other regions it is necessary to adapt personalized approach to the customers. So, the answer is customer segregation.

Is it necessary that only the customer segregation method is the answer for all?

Personalized approach requires more money and so this approach is next to impossible for many taxi startups especially bootstrapping firms. What I recommend is to follow the segmentation of customers after some time. 

But, the general approach to the markets will not help you when you have,

• Competition 
• Urge to expand to new places 
• Incorporate innovation
• Differentiate from others

Customer segmentation models

Demographics:

Since taxi hailing is a business to consumer model, the various ways you can divide customers are:-

1. Age
2. Occupation
3. Purchasing power
4. Gender
5. Language 
6. Ethnicity

Psychographics:

1. Social media presence – Like WhatsApp, facebook, twitter, etc. 
2. Social class – lower, middle, and upper class in society.
3. Lifestyle – rural and urban lifestyle.
4. Mobile/desktop – smartphone users and laptop users.

Region:

Based on religion it is possible to divide the users. For example, Uber’s approach in India is different from that of China. 

Behavioral:

1. Usage pattern – occasional users, frequent users.
2. Spending pattern
3. Mode of payment – cash, wallet, cards, and other digital payment.

Get Free Demo  – WhatsApp | Skype

Benefits of customer segmentation

New opportunities

While applying this process, you may find a completely new and unidentified group you are totally unaware of. Also, they may have huge potential. For example, when Uber entered India, they found that many people use auto-rickshaws and quickly Uber introduced the auto-rickshaw booking service by partnering with them.

Effortless marketing

Marketing is common for any business but it would be easy to allocate resources for it when you can identify preferences. The segregation model helps to find preferences and potential users and with smartphones, it is easier to do marketing. This boosts efficiency and effectiveness in marketing. Unnecessary wastage of resources is eliminated.

Customer retention

When you do focussed marketing you also get to know the pain points and release highly personalized service to them. This can catch the customer’s attention and the chance of them going to another service will be minimum. 

Easy branding

Normally, you need to know some key things like price, design, quality, etc which is required for building the brand. This is made easy when you have fixed target customers. So, building a brand has never been so easy after customer segregation.

Identifying premium users

Definitely, a portion of the taxi users is in need of a premium taxi service. Customer segmentation helps to find it and the reason for this is that sometimes premium users can provide more revenue than other users combined.

Example of Uber on how they used the premium business model to get more revenue.

Uber has a premium service called the UberBlack. This service is provided to loyal and frequent Uber users. In UberBlack, rides are offered in luxury cars with professional drivers. The rate offered is also equally high.

The revenue for Uber from UberBlack is 100% more than what is got from normal service for the same no. of users.

Wrapping up

The list I gave for the customer segmentation models is not exhaustive. Based on the current scenario, different variables can be used for segmentation. Whatever it is, by dividing it should translate to better business.

These tips can also be kept in mind for entrepreneurs who are yet to start this business. For them, more than following customer segmentation, it is imperative to choose the right taxi booking app solution. So, for that, I would strongly recommend SpotnRides – taxi app solution. Our dedicated development and design team can customize the app solution to target different users by adding specific features and designs. 

We would be very happy to partner with you and be a part of your taxi startup. Do send any doubts and queries to hello@spotnrides.com. We are keen to answer you.

Get Free Demo  – WhatsApp | Skype

The post Practical Way to Double the Income of Your On-Demand Taxi Hailing Startup using Customer Segmentation appeared first on SpotnRides - AI Powered Taxi Booking App.