Below I have tried to present the app development process as a case study. I have explained everything from customer requirements to deployment.

How to Develop Complete On Demand Taxi App Solution for a Taxi Startup?

To develop a complete on-demand taxi app solution one needs to develop the following applications.

• a mobile app for the service provider;
• a mobile app for the consumer; and
• a web-based business (admin panel) for admin.

Since multiple apps are required, the development stages involve is also multiple. So, the clients should work hand in hand with the solution providers to get the best result.

Customer’s requirement from a firm

Normally, clients approach the development company for an innovative taxi app solution like Uber. The app should be suited to meet local requirements and cultural diversity. The request will be for iOS and Android platforms. Although they need something like Uber, most of the time they ask for something more than what Uber offers.

Transparency: The problem with conventional taxi is that starting from booking to final payment, everything is not transparent. So, the clients expect that a taxi app should bring in all the transparency.

Efficient and effective booking: The cab booking app should work in a way that it should take only minutes to book and take the ride. The clients wanted the app to reduce the troubles of both riders and drivers by providing an interactive and easy-to-use medium for booking taxis.

Challenges

Developing the app is not without any challenges. Although we replicate some part of the Uber app, clients expect the app to be more innovative and different from the original app. Some of the challenges faced by the developers are:

• The app should satisfy all the stakeholder i.e. the customer app, driver app, and admin app should be user-friendly and bug-free.
• The app should support automatic fare calculation and provide a ride time estimate.
• The customer app has to quickly connect to the nearest cab available.
• Most important of all, the UI/UX design should be alluring. It should gravitate the users towards the app.

Get Free Demo of Taxi App  – WhatsApp | Skype

Communication with clients

The solution provider communicates regularly using the business team. During the development phase, frequent calls and messages are made to the clients via Skype or phone call.

During the testing phase, the client is made to involve along with the testing team. Bugs and flaws during testing are timely sorted out and further testing is carried out. The client is intimated at each point of developing the app to maintain the utmost transparency.

An integrated approach to development

In order to ensure that the client’s request is successfully met, the development company should do the following.

• The app is written in JavaScript Object Notation format (JSON). This ensures that the app runs seamlessly in both iOS and Android.
• The app has a form for the user to specify the pickup, destination, place, etc. Using GPS and Google API, nearby cab details are sent to driver and travel route is also identified.
• Using the latest tools, the app is able to show the following to the user.

1. Distance between nearest cab and user
2. Starting and Destination Points on a map
3. Automatically estimated fares

• Various payment systems like Paypal, UPI, debit/credit cards, cash, etc are added.

Technical team

• A typical team in a taxi app development firm
• Backend development
• iOS customer and driver app developers
• Android customer and driver app developers
• Web panel development team
• Initial testing and bug reporting
• Business analyst
• Quality assurance team
• Project manager

Final result

After closely working with the client and the technical team with so much understanding, teamwork, and good communication, the app development firm presents the client with an app that helps the client achieve greater profit in the taxi business.

Our final app helps the client in the following way.

• No more difficulty in booking for the customers.
• Customers can book a cab anywhere and anytime
• Self-employment for drivers. Money is directly sent to the bank account.
• No more unfair cab charges.
• Drivers are given verified licenses. Thorough background checks before admission as drivers.

Get Free Demo of Taxi App  – WhatsApp | Skype

The post Bird’s Eye View of Building a Taxi App That is Necessary for a Customer appeared first on SpotnRides - AI Powered Taxi Booking App.

Existing traditional taxi owners are also one of our target customers. Conventional taxis are in a position to embrace app based taxi booking model in order to sustain. Even though SpotnRides is pre-built solution, there is a lot of room for customization based on the requirements of the user. Also, it is necessary to shape the app solution to adapt to a particular region, locality, cultural diversity, consumer behavior, and language.

During the customization of the solution, our entire team from different domain work in hand with our customer and shape it well based on their requirements. The approach we follow during that time differs drastically for new startups and existing taxi business companies.

Let me explain to you about this in detail and if you are an entrepreneur or existing taxi owners, then it will be helpful to you before approaching us.

For new startups

Listening to ideas

We know that a startup has come to us to use our ready-made solution. Still, we are keen to listen to their ideas and know about their business plan, business model, target consumers, etc. SpotnRides is a taxi booking app which can be used for any type of taxi startups like kids taxi, pet taxi, elder taxi, ride sharing, carpooling, long-distance travel taxis, and many more.  

The customization in SpotnRides for each of these taxi startup types are different. For this purpose, we follow the listening approach with the entrepreneurs.

Confirming the idea

The idea conveyed to us by the startups is discussed with our development team to confirm the feasibility. Our app solution is flexible to accommodate any type of taxi startup idea but still, we validate with our teams to assess the resources and approx. time required. We evaluate the idea with the team thoroughly using problem solving techniques and create a road map. 

Get Free Demo  – WhatsApp | Skype

Developing and deployment stage

This is a crucial stage. First, we change the solution as a minimum viable product for the startup idea presented to us. By changing the solution to a minimum viable product, we make sure the scalability, functionality, and basic features are present in the solution.

Now we assign the various developers from iOS, Android, web, and design to carry out the customization in the minimum viable solution to transform it into a fully developed product.

After conceiving the solution which was asked by our customers, we now assign the testing team to extensively test the solution in real-time to check whether the product is working perfectly in the customer location.

From the start of the development until testing, everything is done in a phased manner. 

Support after deployment

Post deployment technical assistance is pivotal for taxi startups. Frequent crashes and minor issues are inevitable when the app solution is made live. These issues are sorted by us as soon as it is identified. Since we are receptive to relevant new technologies, we will update the app solution at specific intervals. On-demand taxi startups require frequent updation of the solution to be in line with the latest advancements.

This is how we approach new taxi startups. Mostly taxi startups work on zero inventory model i.e. they attach vehicles as cabs to their taxi startups. For taxi startups, SpotnRides consists of the customer app, driver app, and admin web panel.

For traditional taxi owners

Traditional taxi companies already have their own taxi fleet. Failure to adapt to the changing market will surely make the traditional taxi firms irrelevant. 

Most of these conventional taxi companies come to us for a basic app solution. They expect the features in the app to be similar to the Uber app. 

Here, the listening part is eliminated and the discussion part is filled with a two way communication between the taxi owner and the development team. The discussion mainly focuses on customization of SpotnRides solution.

Customizations specific to the region, locality, languages, etc are done and extra features like vehicle maintenance management, fuel charges, driver salary management, vehicle data analytics, and many more unique features are added. Similar to the app for taxi startup, here too the app is made for both iOS and Android platforms.

Since the app solution has to handle any data, it is tested as a pilot service for some time to rectify any issues.    

The deployment and post deployment assistance is the same as that of the taxi startups.

Wrapping up

I hope you have had a clear understanding of our approach towards taxi startups and conventional taxi owners. Most of the process we follow is common for both of them.

So far we have dispatched our well crafted SpotnRides solution to both taxi startups and taxi owners across 15+ countries. For us, client satisfaction is our utmost priority. To achieve it we leave no stone unturned. Our experienced development team and designers have the competence to undertake whatever customization in the app solution for existing taxi companies and taxi startups.

If you are from any of the two categories, kindly contact us on hello@spotnrides.com for more details and queries. We are happy to answer you and looking forward to partner with you.

Get Free Demo  – WhatsApp | Skype

The post How SpotnRides Approach Varies for Startups and Traditional Taxi Owners appeared first on SpotnRides - AI Powered Taxi Booking App.